Delivery Policy

Speed of delivery

If ordered before 12pm, and the product is in stock, your products will be sent out using one of our couriers and should reach you the next working day.

 

If the product is not in stock, we will email you to let you know when the product will be sent out. Although the stock on our webstore is representative of the stock in our warehouse, we regret to say we cannot guarentee all products are in stock.

 

Delivery Policy

All products ordered from our website are subject to the following delivery terms and conditions.

 

Cost of Delivery

The cost of your delivery is based on the size and / or weight of the product. Products are sent out using various couriers, depending on the product content.

 

Online orders totaling over £75 within the UK are eligible for free delivery up to a package weight of 30kg. 

 

Refund of delivery

The delivery charge is non-refundable except where the goods are faulty or in cases where the order was cancelled under the UK Distance Selling Regulations. Please be aware that due to Health & Safety at work regulations we require any used faulty goods to be in a clean condition before accepting them for a refund. This does not affect your statutory rights.

 

Returning you products...

You can make your own arrangements through any postal carrier but we recommend you use one who can give you a "Certificate of Posting" as, until the parcel reaches us, it's your responsibility.

 

NPK Technology Ltd

20 COMMERCE WAY

LIVERPOOL

ENGLAND

L8 7BA

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